We insist upon the highest standards for secure transactions and user information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
Collection of Information
To provide you a safe, efficient, smooth and customised experience, the Company will collect and store personal information such as Name, Email, IP address, cookies, etc., of merchants and buyers. Further to this, the company will collect Permanent Account Number, Business Name, Phone Number, Photo, Bank Account, etc., of merchants. Company will use this information for your authentication and to enable us to provide the services. Company will share the buyer details to the merchants to enable them to update on the purchase/booking. The company may also share the collected information with the law enforcement and fraud investigation agencies, if needed.
Company uses Razorpay, one of the most trusted payment gateway to safely and securely process your credit/debit card, netbanking, UPI and wallet payments. Your credit/debit card, netbanking, UPI and wallet details are not shared to the company, and merchants.
We use data collection devices such as “cookies” on pages of the Website to ease login, help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.
Company uses your FaceBook, Twitter and Google+ logins to expedite the registration. The company does not publish on your social media unless you choose to share the purchase or offers.
Sharing of personal information
We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.
Social Analytics for Sharing
Links to Other Sites
Our Website links to other websites that may collect personally identifiable information about you. Company is not responsible for the privacy practices or the content of those linked websites.
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorised access.
Company will send you emails regarding the transactions and during signup. Company will keep the emails to a minimum and provide an option to delete the account whenever you would wish to. Company and Merchants will call your phone to verify your purchases/bookings. Company may also contact your phone or email about withdrawal requests and for other details as needed.
The Company reserves the right, at its sole discretion, to modify or replace this Policy by posting the updated version on the website. It is your responsibility to check this Policy periodically for changes. Your continued use of the Service following the posting of any changes to this Policy constitutes your acceptance of those changes.
By email: email@example.com
By mail: Better Home, Better Meta Digital Private Limited,
No. 9 Venkatachala Mudali Lane,
Chennai – 600003.
By mobile: 9884903890